WelcomeBarna
Privacy Policy
WelcomeBarna (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use and safeguard your personal information when you interact with our website or services.

Information We Collect
We may collect:
  • Name
  • Email address
  • Phone number (including WhatsApp if provided)
  • Travel details you share through our forms and quiz
  • Technical data such as browser type, device and cookies

How We Use Your Information
We use your information to:
  • Create your personalized travel itinerary
  • Communicate with you regarding your trip
  • Send booking details and recommendations
  • Improve our services and website
  • Comply with legal obligations
We do not sell or share your data with third parties, except trusted service providers directly involved in organizing your experience (hotels, transport partners, guides) and only when necessary.

Legal Basis (GDPR)
If you are located in the EU/EEA, processing is based on:
  • Your consent
  • Legitimate interest (responding to inquiries)
  • Performance of a contract (organizing your trip)

Data Protection
We use industry-standard security measures to protect your information.

Your Rights
You can:
  • Request access
  • Request deletion
  • Update your information
  • Withdraw consent at any time
To make a request, contact: privacy@welcomebarna.com

Cookies
Our website uses cookies to improve your experience and analyze traffic. You may disable cookies in your browser.
Contact
If you have questions, email us at hello@welcomebarna.com
Terms of Service
By using the WelcomeBarna website and submitting your information, you agree to the following terms:

Services
We provide travel planning, concierge services and curated experiences in Barcelona.
Availability depends on dates, partner availability and payment timelines.

Accuracy of Information
You agree to provide accurate and complete information when submitting forms or making reservations.

Payments
Prices are provided individually for each itinerary.
Payments for experiences may be required in advance to secure bookings.

Cancellations
Cancellation terms vary depending on hotels, venues or experience providers.
Specific policies will be included in your itinerary or invoice.

Liability
We act as a travel curator and coordinator.
We are not responsible for actions of third-party providers, but we work only with trusted partners.

Contact
For any questions: hello@welcomebarna.com